1. Acceptance of Terms

By accessing and using welodoll.com (“the Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use the Site or purchase any products. These Terms constitute a legally binding agreement between you and WeloDoll (“we,” “us,” or “our”).

2. Age Requirement

You must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher) to access this Site and purchase our products. By placing an order, you represent and warrant that you meet this age requirement. WeloDoll reserves the right to request age verification and refuse service to anyone unable to verify their age.

3. Product Descriptions & Use

WeloDoll specializes in premium love dolls, silicone dolls, and TPE dolls designed as adult companions and artistic collectibles. Products are intended for consensual adult use only. We make every effort to display accurate product descriptions, specifications, and images. However, slight variations in color, texture, and finish may occur due to the handcrafted nature of our products.

All products are sold as adult novelty items and artistic creations. Customers are responsible for ensuring their purchase and use of our products complies with all applicable laws in their jurisdiction.

4. Orders & Payment

• All orders are subject to acceptance and availability.
• Prices are listed in USD and are subject to change without notice.
• Payment is due at the time of order. We accept major credit cards and other payment methods as displayed at checkout.
• We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.
• In the event of a pricing error, we will notify you and provide the option to proceed at the correct price or cancel your order.

5. Shipping & Delivery

We ship worldwide with discreet, plain packaging. Delivery times vary by destination and selected shipping method. Estimated delivery windows are provided at checkout and are not guaranteed. WeloDoll is not liable for delays caused by customs clearance, carrier issues, weather events, or other circumstances beyond our control.

Customers are responsible for any customs duties, import taxes, or additional fees imposed by the destination country. Please check your local regulations before ordering.

6. Returns & Refunds

Due to the intimate nature of our love dolls and adult companions, returns are subject to strict conditions. Please refer to our dedicated Return Policy page for complete details on eligibility, timeframes, and the refund process.

Generally, returns are accepted within 14 days of delivery for unopened, unused products in original packaging. Custom or personalized dolls cannot be returned unless defective.

7. Intellectual Property

All content on this Site — including text, images, graphics, logos, product photographs, design elements, and the WeloDoll brand name — is the exclusive property of WeloDoll and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, WeloDoll shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our products. Our total liability for any claim shall not exceed the purchase price of the product giving rise to the claim.

Our products are adult novelty items. Customers assume all risks associated with use. WeloDoll provides care instructions with each product, and failure to follow these instructions may void any applicable warranty.

9. User Conduct

You agree not to use the Site for any unlawful purpose or in violation of these Terms. Prohibited activities include but are not limited to: attempting to interfere with Site security, transmitting malware, scraping content without permission, impersonating others, or using the Site to harass or harm others.

10. Indemnification

You agree to indemnify and hold harmless WeloDoll, its officers, directors, employees, and affiliates from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of our products.

11. Termination

We reserve the right to terminate or suspend your access to the Site, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable international trade laws. Any disputes arising from these Terms or your use of the Site shall be resolved through binding arbitration, unless otherwise required by the laws of your jurisdiction.

13. Changes to Terms

We may modify these Terms at any time. Changes become effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

14. Contact

For questions about these Terms of Service, please contact us at service@welodoll.com or through our Contact page.